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  • 1. What is Jallas Premium?
    Jallas Premium is a website specializing in high quality premium products. We offer a wide selection of wines, drinks, delicacies, snacks, among others, including accessories, appetizers, premium meats and much more!
  • 2. How do I buy from Jallas Premium?
    To buy at Jallas Premium, simply browse our website and add the desired products to your shopping cart. Once you've selected all the items you want to purchase, follow the steps in the checkout process to complete your purchase. We accept several secure payment options for your convenience.
  • 3. How does shipping and delivery locations work?
    You can see the deadlines and delivery types in your shopping cart. Just click on the desired product, choose the quantity and then click on “Buy”. IMPORTANT: The category of PERISHABLE products such as PREMIUM MEAT, FISH and SWEETS are only sold to the Capital of São Paulo. Click here for more information
  • 4. What payment methods are accepted at Jallas Premium?
    We accept a variety of payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, Google Pay and other popular electronic payment methods. Minimum order worth R$ 150. Payment in up to 3 installments.
  • 5. What is the Jallas Premium return policy?
    We have a flexible return policy. If you are not satisfied with your purchase, you can return the item within a specified period of time. Please see our " Returns and Exchanges Policy " page for more information on return requirements and processes.
  • 6. How do I contact Jallas Premium customer support?
    If you have any questions, concerns, or need assistance, our customer support team is ready to help. You can contact us through the contact form on our website, by email or through the support channels indicated in the "Virtual service" section in the footer of our website.
  • 7. Do you offer discounts or special promotions?
    Yes, we regularly offer discounts and special promotions on selected products. Stay tuned to our website and sign up for our newsletter to receive updates on exclusive offers, seasonal sales and special events.
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